Product Information

My older tent's rainfly is sticky, do you have a replacement?
We may have stock on your rainfly but if not, we do offer these instructions to restore yours at home!  When your tent fly becomes sticky or the coating...
Thu, 14 Dec, 2023 at 10:08 AM
Do You Refill Sleeping Bag Down?
We do not restuff down as it requires a very specialized process but here is a recommendation to a company that can provide this service: Rainypass Re...
Thu, 14 Dec, 2023 at 10:01 AM
Can I have hot drinks in my reservoir?
Yes, the reservoir can handle drinks between -5 degree and 140 degrees.
Tue, 9 Mar, 2021 at 11:39 AM
Are water bottles and water reservoirs BPA free?
Yes, all water holders are BPA free. 
Tue, 9 Mar, 2021 at 11:38 AM
Can I clean my reservoir and how often?
Yes, the reservoir itself is dishwasher safe. The hose and valve should be cleaned by hand with warm water on a regular basis to prevent any possibility of ...
Thu, 14 Dec, 2023 at 10:10 AM
When will product come back in stock?
Underneath our products on the website, you can click the "Notify Me When Available" banner so that you will receive an email once that item comes...
Tue, 9 Mar, 2021 at 11:37 AM
What size bladder will fit in my vest?
Our vests are designed to fit either or 1.5L or 2L bladders. 
Thu, 14 Dec, 2023 at 10:12 AM
What is the difference between the Utility and Comfort belts, and how wide are they?
The width of the Utility Belt is 5” and the Comfort Belt is 4.25” In general, the Utility Belt is more robust and is built to carry more weight while the Co...
Thu, 14 Dec, 2023 at 10:14 AM
What is the Cuff to finger length of your UD Flip glove?
Small - 9.125" Medium - 10.125" Large - 10.5"
Fri, 19 Mar, 2021 at 2:49 PM
I just received a new body bottle and I cannot get the water to come out.
Our body bottle bite valves must be fully extended up for water to flow out of the mouthpiece. If your mouthpiece is fully extended and water is still not f...
Fri, 19 Mar, 2021 at 2:49 PM